Frequently Asked Questions

New Braunfels Heights is located in the heart of New Braunfels, Texas - one of the most rapidly growing cities in America, famously positioned between San Antonio and Austin along the I-35 corridor. The community is closely associated with the Creekside area, one of New Braunfels' most desirable retail and lifestyle destinations. With easy access to both IH-35 & 306 and IH-35 & Kohlenberg Road, our residents have the opportunity to enjoy outstanding regional connectivity while remaining rooted in the unique Hill Country character that makes New Braunfels so beloved.

Life at New Braunfels Heights means living near some of Texas's most iconic leisure destinations. Schlitterbahn Waterparks - consistently rated among the best waterparks in the country - is just minutes away, making summer in New Braunfels something truly special. Landa Park, the beloved centerpiece of the community, offers spring-fed pools and serene outdoor space. Gruene Hall, the oldest dance hall in Texas, is a short trip away for authentic Texas culture and live music. Residents also enjoy access to the Creekside Shopping Center, Evo Cinemas, Lone Star Lounge, Up & Downs Golf Bar, and dozens of outstanding local dining options - all within the immediate area.

Public transportation options in the New Braunfels area are currently limited. The community is primarily auto-oriented, which is typical of the New Braunfels and broader Hill Country region. Residents who commute to San Antonio or Austin generally rely on personal vehicles, though the I-35 corridor provides relatively direct access to both cities. Our leasing team can offer additional context based on your specific commute needs.

New Braunfels Heights does not have direct access to formal bike lanes in the immediate surrounding area. The city of New Braunfels is actively working to expand its trail and recreation infrastructure, and nearby resources like Landa Park and Guadalupe River access points offer wonderful natural settings for recreational activities. For the most current information on path access from the community, we recommend speaking with our leasing team.

New Braunfels Heights residents benefit from strong employment access to both the San Antonio and Austin metro markets. Locally, major employers include Resolute Health Hospital (now Christus), Schlitterbahn, and a growing number of distribution and logistics operations drawn by the city's I-35 positioning. For those commuting north, Round Rock and the greater Austin tech corridor are accessible via I-35. For those heading south, San Antonio's major employers in healthcare, military, finance, and energy are within commuting distance as well. Contact our leasing office to learn more about our Preferred Employers Program, offering a $500 gift card to qualifying employers. Contact our leasing office to learn more!

Commuting from New Braunfels Heights is straightforward during off-peak hours, with I-35 providing the primary corridor to both San Antonio and Austin. Traffic volume along the I-35 corridor has grown alongside New Braunfels' remarkable population boom, so residents heading into major metro areas during peak morning and evening hours should plan accordingly. The Creekside area's own employment base means many residents have very short commutes within New Braunfels itself.

New Braunfels Heights is located within Comal Independent School District (Comal ISD) - a highly regarded district known for academic excellence and strong community engagement. Comal ISD serves much of the New Braunfels area and has earned consistent recognition for its programs and campus quality. Interested parties are encouraged to contact Comal ISD directly to verify specific campus zoning for their home address.

New Braunfels Heights offers one and two-bedroom floorplans, each thoughtfully designed to maximize space and comfort. In-unit washers and dryers are included in every home, and large closets throughout the apartment provide generous storage for everyday living. Our floorplans are a great fit for individuals, couples, and small families looking for quality apartment living in the New Braunfels area. Visit our Floorplans page to learn more about our San Antonio apartment offerings.

New Braunfels Heights offers 15-month lease terms, providing a stable and predictable tenure. If you have specific timing needs, our leasing team is happy to discuss how best to align your lease with your schedule and plans.

Furnished apartments are not available at New Braunfels Heights. The community's spacious, well-designed floor plans make it easy to create a personalized living environment from scratch. The Creekside area and surrounding New Braunfels retail scene offer plenty of nearby options for furnishing your new home.

New Braunfels Heights is proud to be a pet-friendly apartment community in the New Braunfels area! Our community allows up to two pets per apartment, with a refundable deposit, plus a non-refundable pet fee per pet. We also have breed restrictions in place, so please confirm pet eligibility with our leasing team prior to submitting your application.

Yes! New Braunfels Heights features a spacious on-site dog park with separate areas for small and large breeds - a thoughtful design that ensures every pup feels comfortable and safe. Residents who love outdoor time with their dogs will also appreciate the community's proximity to Landa Park and Fischer Park for longer outdoor excursions.

New Braunfels Heights is loaded with resort-caliber amenities designed for relaxation, fitness, and fun. The on-site lineup includes: 

• Fitness Center with Stairmasters and Peloton Bike 
• Pickleball Court 
• Spacious On-Site Dog Park with Large and Small Dog Areas 
• Sparkling Pool with In Water Lounging and Outdoor Grill 
• Two Pool Side Cabanas 
• Lawn Games at Pool Area 
• Outdoor Lounge Areas 
• Co-Working Space with Wi-Fi and Pool Views 
• Resident Amenity Areas with Catering Kitchen 

It's an amenity package that reflects the active, social spirit that defines life in New Braunfels - especially in a community nestled between the Hill Country's natural beauty and the Creekside entertainment district. Visit our Amenities page to learn more about our community amenity offerings.

Yes! Beyond the large closets included in every apartment, New Braunfels Heights offers additional storage rooms available for rent at an additional monthly fee. It's a great solution for residents who enjoy outdoor gear, sports equipment, or seasonal items that can benefit from a little extra space.

New Braunfels Heights features a fully equipped fitness center on-site, equipped with Stairmasters and Peloton bikes. For residents who enjoy staying active, the combination of the on-site gym plus access to nearby natural amenities like the Guadalupe River, Texas Ski Ranch, and Sip-N-Putt makes New Braunfels Heights a truly exceptional base for an active lifestyle.

Yes! Inside every apartment at New Braunfels Heights you can expect to find an in-unit washer and dryer. No shared laundry rooms, no scheduling conflicts - just the convenience of handling laundry on your own terms, in your own space.

New Braunfels Heights has a vibrant resident community, and our onsite team works hard to create events and programs that bring neighbors together. From seasonal gatherings and fitness challenges to community appreciation events that take advantage of the incredible New Braunfels surroundings, there's always something worth joining at New Braunfels Heights! Keep an eye out for upcoming events.

Yes! New Braunfels Heights is equipped with electric vehicle charging stations, meeting the growing demand from EV owners in the community. Contact our leasing team for details on station availability and any associated usage fees.

New Braunfels Heights offers a range of parking options to fit your preferences and budget. Open parking is available at no additional cost. Carports are available for $60 per month, and private garages are available for $150 per month for those seeking a covered option. Contact the leasing office for current availability on carports and garages.

New Braunfels Heights uses Luxer One smart package lockers to securely receive and store your deliveries around the clock. You'll receive a notification when a package arrives, and you can retrieve it at your convenience - day or night. It's a reliable system that ensures your packages are always accessible.

The application fee at New Braunfels Heights is based per person (18 and older). Move-in costs include your security deposit, full or prorated first month's rent, bulk internet, trash service, and a package fee. Monthly recurring fees include rent plus the internet, trash, package, pest control, and pest control admin fee. Our leasing team can provide a complete fee schedule so everything is transparent before you sign, making budgeting that much easier.

Utilities at New Braunfels Heights are billed separately from rent. Bulk fiber internet through Spectrum is included at an additional monthly fee - a competitive and reliable service offering. All other utilities are managed through individual resident accounts. Our leasing team can walk you through the full utility setup process when you're ready to move in.

Yes - renters insurance is required for all residents at New Braunfels Heights. It's a simple policy that protects your personal belongings and provides liability coverage. Our leasing team can help you find a reliable provider if you need a recommendation - coverage can usually be secured in just a few minutes.

How do I schedule a tour of New Braunfels Heights? We'd love to show you around New Braunfels Heights! Contact us by phone or through our website to book a tour at your convenience. In-person, self-guided, and virtual tour options are available. There's truly no substitute for experiencing the community and the surrounding Creekside area firsthand.

Applying to New Braunfels Heights is a smooth, straightforward process. Submit your application online, and our leasing team will handle the rest - keeping you informed every step of the way. With New Braunfels consistently ranking as one of the fastest-growing cities in America, interest in quality communities like this one is high, so don't hesitate to start your application when you're ready!